voos faq

Bookings

Before you fly

During the flight

After the flight

Check-in and boarding

  • When should I arrive at the airport?

    You should arrive at the airport early enough to check in your bags, go through security controls and get to the boarding gate in accordance with the planned schedules at each airport.

    Check-in desk

    The check-in desk opens 2 hours (2 hours and 30 minutes in Nantes) before the departure of the flight and closes 35 minutes before the flight departure.

    At all Italian and Greek airports, the check-in desk closes 40 minutes before the flight departure.

    Check-in counter for international flights (destination Algeria and Morocco) closes 60 minutes before the time of departure.

    At all airport in Morocco and Algeria, the check-in desk opens 3 hours before flight departure and closes 60 minutes before flight departure.

    At Palma de Mallorca airport, the check-in desk closes 45 minutes before the flight departure.

     

    Airport

     

    Desk opens

     

    Desk closes

     

    Italy and Greece

     

    2 hours before flight departure

     

    40 minutes before flight departure

     

    Palma de Mallorca

     

    2 hours before flight departure

     

    45 minutes before flight departure

     

    Morocco/ Algeria

     

    3 hours before flight departure

     

    60 minutes before flight departure

     

    Other airports

     

    2 hours before flight departure

     

    35 minutes before flight departure

     

     

    Boarding gate 

    At Italian and Greek airports, boarding begins 40 minutes before your flight departure and ends 20 minutes before.

    At all airports not mentioned above, boarding begins 35 minutes before the flight departure and ends 15 minutes before.

    The boarding time is shown on both your boarding pass and on information screens at the departure gate. We recommend to be at the gate before boarding starts.

    Αυτό το άρθρο σου ήταν χρήσιμο;