voos faq


Before you fly

During the flight

After the flight


  • Do I have to pick up my ticket somewhere before flying?

    It is not necessary to pick up your ticket before flying. Upon completing your booking, you will receive an e-mail with your flight confirmation. Before your departure you will have to check in online for your flight in order to download and print your boarding pass.

    You can check in online for free in the Check-in online section of our website.

    If you have purchased a seat, you can download and print your boarding pass as soon as your purchase is complete. If you have not purchased a seat, you can get your boarding pass online from 7 days up until 2.5 hours before your flight departure.

    Please remember that if you haven't printed your boarding card and you have not purchased the Airport check-in service,you will be charged €30 to get your boarding pass at the check-in counter.

    You can also download your boarding card on your mobile, as long as the departure airport accepts boarding passes on mobile phones. Find more information about the mobile check-in here.

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