voos faq


Before you fly

During the flight

After the flight


  • What is a flexible fare?

    It is a fare included free of charge in all bookings made on our website or app, since 11 March 2020. Thanks to this fare, if your plans change, you will be able to change the date or time of your flight, up to 7 days before the departure at no additional cost, except for any difference in price between the flight booking and the time you make the change. For more info, click here

    If there is a fare difference, you will need to pay the amount. If the new fare is lower, the difference won’t be refunded.

    This offer is independent of our Flex service. If you want more flexibility, we suggest you to add also Flex service to your booking, because in addition to unlimited changes up to 4 hours before the departure, will also enable you to cancel your booking and convert the amount paid into Volotea credit to be used to make new bookings.

    For more information, visit this page What does the Flex service include?


    Αυτό το άρθρο σου ήταν χρήσιμο;