You are 100% covered for free! Full ticket refund in case of COVID-19 positive in a PCR test up to 14 days before flight.
You can change your fights in our web or in our mobile app (iOS, Android, Huawei), and get new ones that suit your needs. In case you need to contact us for any matter related to your booking, please do it here.
If your plans change, you can modify the date of your flights with no flight change fee. For any flight booked on our website or app, confirmed until February 28th 2021, for flights departing until September 30th 2021.
Book with peace of mind
In case you need to change your plans, don't worry, you just need to change your flights directly in our web or mobile app and get new ones that suit your needs.
All our bookings now include a free COVID-19 coverage:
- Get a full refund in case you or any of your travel companions test positive for COVID-19 in a PCR test up to 14 days prior to flight.
- In case you are tested positive at the destination you can get a refund for your return flight.
We want you to book with no worries. That’s why you can make unlimited changes on our website or app so you can fly when you choose. That means if your plans change, you can still fly – you’ll just need to make up any difference in price.
- With any flight booked on our website or app, confirmed until February 28th 2021, for flights until September 30th 2021.
- If your plans change, you can change the date of your flights with no flight change fee.
- To change your flight, just go to “Your booking” on our website or app and make the change. It’s that easy!
- Remember that you can change your flight up to 7 days before flying at no additional cost, except for any difference in price between the flight booking and the time you make the change.
- This offer is independent of our Flex service, which if you add it to your booking, in addition to allowing unlimited changes, will also enable you to convert your booking into credit to be used later and to make flight changes up to 4 hours before take-off.