flights faq

Before you fly

Bookings

During the flight

After the flight

My first flight

  • How can I request my first flight certificate?

    We love first-time flyers! If your little one is flying for the first time, let us know and we’ll congratulate them with a First Flight Certificate. Or if you prefer, you can download it here.

    If you’re traveling with kids, you’ll also find our family travel page useful.

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