flights faq

Before you fly

Bookings

During the flight

After the flight

Luggage

  • Can I carry special baggage?

    Yes, you can check in special baggage such as sports equipment (surfboards or snowboards, windsurfers, golf bags, bicycles, sporting or competition firearms) and musical instruments.

    If you travel with sporting or competition firearms you need to purchase a special equipment and contact our Customer Care to notify the transportation.

    The special baggage service can be purchased during the process of buying your tickets via the website, by calling our Customer Service or via the Manage your booking section, at any time after your purchase and up to 2 hours before your flight departure.

    Remember that the maximum weight permitted for special baggage is 32 kg.

    Check the cost of the special baggage service in the service fees table, in the Special Equipment (32 kg) section.

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