Dear passenger,

Due to a handling staff strike in Spain on Mondays, Wednesdays, and Fridays, our regular flight activity may be affected.

Normal daily operation under these circumstances can be affected and some flights may experience delays. In any case, please arrive at the airport for your scheduled departure time well in advance as check-in and luggage drop times will not be extended and access points may be affected by longer lines than usual.

If you have purchased a checked bag that meets the hand luggage size requirements and are unable to go through the check-in desk, you will be able to check your bag at the gate free of charge. Please note that all security screening restrictions will still apply.

In case of cancellation, we suggest not to go to the airport and ask for any change or refund through our website at link 'Manage your booking'. Passengers directly involved will be notified by e-mail and SMS with the alternative options available to reach the destination.  

You can find the most up-to-date information on your flight status in the Flight Status section of our website and App.

For more information about your rights as a passenger in case of denied boarding, cancellation or long delay of flights click on the following link.

You will also find a list of all the national control bodies, responsible for ensuring passengers rights by clicking on the following link.

In accordance with EU261 regulations customers will not be entitled to claim for compensation as a result of this kind of disruptions which are considered beyond carrier's control.

Thank you for your understanding,